Management, Operation and Maintenance Services for Luena City Water Supply System

Client
Location
Date
Metito Utilities Limited
Luena, Angola
2022 - [...]

The Services cover the period of 1 year and  contribute to ensure that the utility operates as a financially independent  and technically sustainable entity that is able to meet its service level  obligations to customers as defined under the law, regulations and agreements  with the Government. The main objectives of the assignment may be summarized  as follows: ensure that the utility operates as a technically sustainable  entity that is able to measure its performance and ensures continuity of  water supply to its customers; ensure efficiency in production and  collection; ensure sound commercial management with regard to billing,  collection, revenue and debt management; assist EPASMOXICO in its  structuration and organization in both Commercial and Technical areas; ensure  capacity building and know-how transfer to staff, and also provide Commercial  Management System  Software (CMS) and a  Enterprise Resource Planning Software (ERP).  

DouroECI is responsible for the technicalassistance on several areas: project support for the full project scope(including engineering expert and technical back-office, project management andfield visits), deliverables development and quality assurance / qualitycontrol, and having a key presence in the information systems area, as well as supportingthe project management and implementation of the CMS and ERP.

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Metito Utilities Limited

Luena, Angola

Management, Operation and Maintenance Services for Luena City Water Supply System

59

Metito Utilities Limited

Luena, Angola

Management, Operation and Maintenance Services for Luena City Water Supply System

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